Becomee a Champion in Frictionless, Omnichannel Customer Support

 

Startups: Get Zendesk

  FREE for 6 Months

Try Zendesk’s best-in-class support tools free for 6 months with Zendesk for Startups and get 40% off our Express Implementation.

Level up your support

  with a free Zendesk health check.

You’re ready to scale your customer support, but is your Zendesk up to the task? Find out with a free Zendesk health check from our experts.

Our Mission:
Elevate Your Customer Experience with Zendesk

For more than 7 years, Aktie Now has helped businesses implement scalable, efficient customer service solutions. As a Zendesk Premier Partner, we are experts in Zendesk implementation, optimization, and CX consulting.

Tagline Aktie Now
Tagline Aktie Now

Awards

Work with an award-winning partner.

We Deliver
Transformational Results

KPI Magalu - Aktie Now
KPI Movile Pay

Explore Our Services

From processes to technology, we’ll help you take your customer experience to the next level.

Optimization

Get the most out of your Zendesk investment with integrations, automation, customization, and more

Aktie Care

Continuously evolve and improve your operations with scalable managed services from our certified team

Otimização

Implementation

Fast-track your Zendesk implementation with hands-on support from our experts

Evolução Continua

Consulting

Optimize your
customer journey
and fine-tune your operations with
end-to-end CX consulting

Problems We Solve

We help you solve your biggest CX problems with integrated tools, efficient processes, and elevated service.

Disconnected Channels

We centralize your customer support channels within Zendesk

Inefficient Processes

We streamline your operations with automation and revamped processes

Low Customer Satisfaction

We help you delight your customers at scale with faster, more effective service

High ticket volume

We help you deflect more tickets with self-service tools for your customers

Why Aktie Now?

Proven Methodology

We have helped some of the largest brands in the world achieve incredible results thanks to our advanced technical knowledge and consultative approach.

Customizable & Consultative

We deeply understand your operations, your business, and your customers so we can bring you the best, most efficient solutions.

Full-service Partner

We have a complete in-house team of experts to handle every aspect of your transformation from initial strategy to technical implementation.

Dive Into CX

Read our latest customer experience insights

Do You Need an Internal Knowledge Base?

by | Jun 13, 2024 | Customer Experience | 0 Comments

Informed employees are better positioned to contribute ideas, make sound decisions, and deliver exceptional customer service. However, storing information across...

Zendesk Shortcuts: How To Save Time Typing Common Phrases

by | Jun 6, 2024 | ZD Onboarding,ZD Optimization | 0 Comments

Zendesk is an incredibly versatile tool that can help CX teams throughout every step of the customer journey. If you're not already using Zendesk shortcuts to avoid...

Is Zendesk Advanced AI Worth It?

by | Jun 2, 2024 | ZD Onboarding,ZD Optimization | 0 Comments

Effectiveness and efficiency are crucial in the fast-paced world of customer service. Most businesses nowadays have to deal with ever-growing ticket volumes and...

How To Choose a Zendesk Implementation Partner

by | May 30, 2024 | ZD Onboarding,ZD Optimization | 0 Comments

You have given Zendesk a lot of thought before selecting it as your customer support software. Now, you are eager to enjoy all the benefits of this advanced CX...

A Comprehensive Guide to Zendesk’s Pricing Plans

by | May 23, 2024 | ZD Onboarding,ZD Optimization | 0 Comments

Choosing a pricing plan from any software company can be confusing, but Zendesk makes it easy. This CX solution provides understandable packages with customizable...

Become a Champion in Frictionless,

 Omnichannel Customer Support

 

Startups: Get Zendesk

  FREE for 6 Months

Try Zendesk’s best-in-class support tools free for 6 months with Zendesk for Startups and get 40% off our Express Implementation.

Level up your support

  with a free Zendesk health check.

You’re ready to scale your customer support, but is your Zendesk up to the task? Find out with a free Zendesk health check from our experts.

Our Mission: Elevate Your Customer Experience with Zendesk

For more than 7 years, Aktie Now has helped businesses implement scalable, efficient customer service solutions. As a Zendesk Premier Partner, we are experts in Zendesk implementation, optimization, and CX consulting.

Awards

Work with an award-winning partner.

We Deliver Transformational Results

KPI Sequoia - Aktie Now

Explore Our Services

From processes to technology,
we’ll help you take your customer experience to the next level.

Optimization

Get the most out of your Zendesk investment with integrations, automation, customization, and more

Aktie Care

Continuously evolve and improve your operations with scalable managed services from our certified team

Otimização

Implementation

Fast-track your Zendesk implementation with hands-on support from our experts

Evolução Continua

Consulting

Optimize your customer journey and fine-tune your operations with end-to-end CX consulting

Problems We Solve

 

We help you solve your biggest CX problems with integrated tools,
efficient processes, and elevated service.

Disconnected Channels

We centralize your customer support channels within
Zendesk

Inefficient Processes

We streamline your operations with automation and revamped processes

Low Customer Satisfaction

We help you delight your customers at scale with faster, more effective service

High ticket volume

We help you deflect more tickets with self-service tools for your customers

Start Your FREE Zendesk Health Check

Find out how to get the most value and performance from your Zendesk setup with a FREE Zendesk Health Check and diagnostic report from Aktie Now.

Get Started

Why Aktie Now?

Proven Methodology

We have helped some of the largest brands in the world achieve incredible results thanks to our advanced technical knowledge and consultative approach.

Customizable & Consultative

We deeply understand your operations, your business, and your customers so we can bring you the best, most efficient solutions.

Full-service Partner

We have a complete in-house team of experts to handle every aspect of your transformation from initial strategy to technical implementation.

Dive Into CX

Read our latest customer experience insights.

Do You Need an Internal Knowledge Base?

by | Jun 13, 2024 | Customer Experience | 0 Comments

Informed employees are better positioned to contribute ideas, make sound decisions, and deliver exceptional customer service. However, storing information across...

Zendesk Shortcuts: How To Save Time Typing Common Phrases

by | Jun 6, 2024 | ZD Onboarding,ZD Optimization | 0 Comments

Zendesk is an incredibly versatile tool that can help CX teams throughout every step of the customer journey. If you're not already using Zendesk shortcuts to avoid...

Is Zendesk Advanced AI Worth It?

by | Jun 2, 2024 | ZD Onboarding,ZD Optimization | 0 Comments

Effectiveness and efficiency are crucial in the fast-paced world of customer service. Most businesses nowadays have to deal with ever-growing ticket volumes and...

How To Choose a Zendesk Implementation Partner

by | May 30, 2024 | ZD Onboarding,ZD Optimization | 0 Comments

You have given Zendesk a lot of thought before selecting it as your customer support software. Now, you are eager to enjoy all the benefits of this advanced CX...

A Comprehensive Guide to Zendesk’s Pricing Plans

by | May 23, 2024 | ZD Onboarding,ZD Optimization | 0 Comments

Choosing a pricing plan from any software company can be confusing, but Zendesk makes it easy. This CX solution provides understandable packages with customizable...