Becomee a Champion in Frictionless, Omnichannel Customer Support

 

Startups: Get Zendesk

  FREE for 6 Months

Try Zendesk’s best-in-class support tools free for 6 months with Zendesk for Startups and get 40% off our Express Implementation.

Level up your support

  with a free Zendesk health check.

You’re ready to scale your customer support, but is your Zendesk up to the task? Find out with a free Zendesk health check from our experts.

Our Mission:
Elevate Your Customer Experience with Zendesk

For more than 7 years, Aktie Now has helped businesses implement scalable, efficient customer service solutions. As a Zendesk Premier Partner, we are experts in Zendesk implementation, optimization, and CX consulting.

Tagline Aktie Now
Tagline Aktie Now

Awards

Work with an award-winning partner.

We Deliver
Transformational Results

KPI Magalu - Aktie Now
KPI Movile Pay

Explore Our Services

From processes to technology, we’ll help you take your customer experience to the next level.

Optimization

Get the most out of your Zendesk investment with integrations, automation, customization, and more

Aktie Care

Continuously evolve and improve your operations with scalable managed services from our certified team

Otimização

Implementation

Fast-track your Zendesk implementation with hands-on support from our experts

Evolução Continua

Consulting

Optimize your
customer journey
and fine-tune your operations with
end-to-end CX consulting

Problems We Solve

We help you solve your biggest CX problems with integrated tools, efficient processes, and elevated service.

Disconnected Channels

We centralize your customer support channels within Zendesk

Inefficient Processes

We streamline your operations with automation and revamped processes

Low Customer Satisfaction

We help you delight your customers at scale with faster, more effective service

High ticket volume

We help you deflect more tickets with self-service tools for your customers

Why Aktie Now?

Proven Methodology

We have helped some of the largest brands in the world achieve incredible results thanks to our advanced technical knowledge and consultative approach.

Customizable & Consultative

We deeply understand your operations, your business, and your customers so we can bring you the best, most efficient solutions.

Full-service Partner

We have a complete in-house team of experts to handle every aspect of your transformation from initial strategy to technical implementation.

Dive Into CX

Read our latest customer experience insights

Everything You Need To Know About Zendesk AI

by | Apr 18, 2024 | ZD Onboarding,ZD Optimization | 0 Comments

Customer service roles can be extremely challenging. However, good customer service plays a critical part in long-term business success. Zendesk AI is a revolutionary...

Omnichannel vs. Multichannel Support: What’s the Difference?

by | Apr 11, 2024 | Customer Experience | 0 Comments

When it comes to customer service, there are two different approaches to providing support and engagement: omnichannel and multichannel support. Zendesk offers numerous...

Mastering Zendesk Workflows (Part 4): Creating Zendesk Views

by | Apr 4, 2024 | ZD Onboarding,ZD Optimization | 0 Comments

Mastering Zendesk Workflows (Part 4): How To Create Zendesk Views + 3 Best Practices Imagine a world where your client support dashboard only displays the tickets that...

How To Improve Your NPS

by | Mar 21, 2024 | Customer Experience | 0 Comments

In today's competitive business landscape where 89% of businesses compete primarily based on customer experience, tracking how your customers feel about your brand can...

Mastering Zendesk Workflows (Part 4): Collaboration

by | Mar 14, 2024 | ZD Onboarding,ZD Optimization | 0 Comments

Zendesk collaboration, which includes features such as side conversations and CCing, can supercharge your team's productivity and improve overall customer satisfaction....

Become a Champion in Frictionless,

 Omnichannel Customer Support

 

Startups: Get Zendesk

  FREE for 6 Months

Try Zendesk’s best-in-class support tools free for 6 months with Zendesk for Startups and get 40% off our Express Implementation.

Level up your support

  with a free Zendesk health check.

You’re ready to scale your customer support, but is your Zendesk up to the task? Find out with a free Zendesk health check from our experts.

Our Mission: Elevate Your Customer Experience with Zendesk

For more than 7 years, Aktie Now has helped businesses implement scalable, efficient customer service solutions. As a Zendesk Premier Partner, we are experts in Zendesk implementation, optimization, and CX consulting.

Awards

Work with an award-winning partner.

We Deliver Transformational Results

KPI Sequoia - Aktie Now

Explore Our Services

From processes to technology,
we’ll help you take your customer experience to the next level.

Optimization

Get the most out of your Zendesk investment with integrations, automation, customization, and more

Aktie Care

Continuously evolve and improve your operations with scalable managed services from our certified team

Otimização

Implementation

Fast-track your Zendesk implementation with hands-on support from our experts

Evolução Continua

Consulting

Optimize your customer journey and fine-tune your operations with end-to-end CX consulting

Problems We Solve

 

We help you solve your biggest CX problems with integrated tools,
efficient processes, and elevated service.

Disconnected Channels

We centralize your customer support channels within
Zendesk

Inefficient Processes

We streamline your operations with automation and revamped processes

Low Customer Satisfaction

We help you delight your customers at scale with faster, more effective service

High ticket volume

We help you deflect more tickets with self-service tools for your customers

Start Your FREE Zendesk Health Check

Find out how to get the most value and performance from your Zendesk setup with a FREE Zendesk Health Check and diagnostic report from Aktie Now.

Get Started

Why Aktie Now?

Proven Methodology

We have helped some of the largest brands in the world achieve incredible results thanks to our advanced technical knowledge and consultative approach.

Customizable & Consultative

We deeply understand your operations, your business, and your customers so we can bring you the best, most efficient solutions.

Full-service Partner

We have a complete in-house team of experts to handle every aspect of your transformation from initial strategy to technical implementation.

Dive Into CX

Read our latest customer experience insights.

Everything You Need To Know About Zendesk AI

by | Apr 18, 2024 | ZD Onboarding,ZD Optimization | 0 Comments

Customer service roles can be extremely challenging. However, good customer service plays a critical part in long-term business success. Zendesk AI is a revolutionary...

Omnichannel vs. Multichannel Support: What’s the Difference?

by | Apr 11, 2024 | Customer Experience | 0 Comments

When it comes to customer service, there are two different approaches to providing support and engagement: omnichannel and multichannel support. Zendesk offers numerous...

Mastering Zendesk Workflows (Part 4): Creating Zendesk Views

by | Apr 4, 2024 | ZD Onboarding,ZD Optimization | 0 Comments

Mastering Zendesk Workflows (Part 4): How To Create Zendesk Views + 3 Best Practices Imagine a world where your client support dashboard only displays the tickets that...

How To Improve Your NPS

by | Mar 21, 2024 | Customer Experience | 0 Comments

In today's competitive business landscape where 89% of businesses compete primarily based on customer experience, tracking how your customers feel about your brand can...

Mastering Zendesk Workflows (Part 4): Collaboration

by | Mar 14, 2024 | ZD Onboarding,ZD Optimization | 0 Comments

Zendesk collaboration, which includes features such as side conversations and CCing, can supercharge your team's productivity and improve overall customer satisfaction....