Customized Support for Everything Zendesk
Whether you’re just getting started with Zendesk or you’re looking to optimize your current system, our award-winning team is here to help.
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Go from A to Zendesk With Aktie Now
Scale Your Customer Support
Boost agent productivity with self-service tools and automations.
Elevate Your Customer Experience
Provide seamless, omnichannel customer support right from your Zendesk instance.
Measure Your CX Impact
Track metrics and KPIs to measure your success and identify areas of opportunity.
Our Services
Get Started with Zendesk
- Zendesk Licenses
- Express Implementation
- Customized Implementation
- Data Migration
- Training and Support
Level up your Zendesk
- Customization and Performance Boost
- Integrations and Automation
- Chatbot Implementation
Achieve CX Excellence
- Customer Journey Design and CX Consulting
- Managed Services – Zendesk Maintenance and Monitoring
- Zendesk Guide Design
As a Zendesk Premier Partner, we ‘ ve helped hundreds of businesses just like yours achieve frictionless, scalable customer support. Unlike other partners, Zendesk is all we do — so everyone on our team is a true expert.
Our consultative approach ensures you get a transformative solution that meets your needs no matter where you are in your Zendesk journey.
Speed
Looking to solve your challenges quickly? We offer Express Implementations and Customer Service Health Checks for rapid results.
Value
Get premier support without the premium price tag. Our global team provides award-winning service for unbeatable value.
Quality
We’re more than a tech partner. Our end-to-end services include training, customer service process design, managed services, and so much more.
A Proven Leader in Zendesk Support
7+
Years of Experience
100K+
Project Hours
2x
Zendesk LATAM Partner of the Year
300+
Satisfied Clients
100M
Customers Impacted
7
Countries Served
Our Results
21% Increase
in First Call Resolution (FCR)
32% Increase
in Customer Satisfaction (CSAT)
26% Reduction
of Average Handle Time (AHT)
“After considering different alternatives, we saw that Aktie Now was the Zendesk Premier Partner with the most extensive experience and expertise to support us, contributing to every stage of our customer service expansion project.”
Elis Regina
Operations Manager at Electrolux
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Ready to get started?
We’ll help you transform the relationship between you and your customers.
© Aktie Now Serviços
Tecnológicos e Empresariais LTDA 2022
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