by usaaktienow | Jun 12, 2023 | Customer Experience
In today’s world, customers have high expectations when they interact with businesses. Nobody wants to call support and be put on hold for 20 minutes before talking to a real person — that kind of experience just isn’t going to cut it anymore. As technology becomes...
by usaaktienow | May 13, 2022 | English
If you own a company or hold a leadership position in a service-oriented industry, you have certainly come across the concept of Customer Centricity. That concept has changed the way of doing business and relating to the customer in every industry. This new way...
by usaaktienow | May 13, 2022 | English
Acting to meet the customer’s needs and expectations is one of the most important ways of building a loyal customer base This is because offering products and/or services along with effective customer service is essential to exceed customer expectations and build a...
by usaaktienow | May 13, 2022 | English
Check out these 10 reasons for why you should adopt our chatbot in your service structure! 1. Interactive, Humanized Channel When we talk about a service bot, many people think of something too automated. But natural language processing makes it possible to...
by usaaktienow | Mar 18, 2022 | English
Customer Service Consulting is gaining increasingly more space in the market and becoming essential to any organization. That is happening in a moment when high-quality customer service is no longer a differential: it’s necessary to have a thorough understanding...
