We elevate your customers’ experience at every step of their journey.

We create intuitive, transformative customer experiences with customized services and technologies to wow your clients at every touchpoint.

Top 5 CX challenges.

What are yours?

Implementing thorough CX strategies
Visualizing the complete customer journey
Promoting a customer-centric culture
Choosing the best digital solutions to engage your clients
Measuring results and optimizing CX activities

We can elevate your customers’ journey

whatever industry you compete in.

Click below to learn more

Healthcare

Let us help you provide your patients with a warm, empathetic customer experience when they need it most

Retail and
E-commerce

Deliver fun and engaging customer experiences that produce repeat conversions

Technology

Streamline processes to bring your customer experience to a whole new level

Financial Services

Design digital experiences that build trust and rapport with your clients

Brands who trust Aktie Now with their Customer Experience

project hours

satisfied customers

consumers impacted

cups of coffee shared

Our Customer Satisfaction score (CSAT)

  • Critical Zone 100% 100%
  • Improvement Zone 100% 100%
  • Quality Zone 100% 100%
  • Excellence Zone 90% 90%

Partnerships that enhance results

Aktie Now counts on global partners and cutting-edge technology to deliver you value and sustainable growth

Zendesk

Zendesk is the champion of Customer Experience and one of the largest service-first CRM companies in the world. We are proud to be a Master Implementation Partner, with over 6 years and 300 projects, providing full implementation, integration, support and training for every Zendesk solution.

Droz

Droz integrates chatbot automation and customer satisfaction management in one online platform, so you can manage and develop customer service interactions across all digital touchpoints.

Playvox

Playvox is the quality assurance and omnichannel training software to transform your customer service, no matter your business size.

Monday

Monday is the Work OS that empowers your teams to effectively manage processes, projects, and daily tasks according to your business needs and goals.

We are experts in Customer Experience, passionate about people and technology.

Our products and services combine expertise and
technology to elevate your customers’ experience.

Services tailored to your

business needs

Customer Experience Consulting

We help create a CX culture in your company, designing solutions fully focused on your customers’ experience.

Customer Service Structuring

We design every stage of your customer service flow to guarantee optimal outcomes.

Digital Tools Implementation

Adopt the most innovative, complete, and flexible digital technologies to improve your customer journey.

Development of Automation and Integration

Connect your digital tools and create automation procedures that save you time and money.

Managed Services

We’ll maintain your digital tools and processes to guarantee performance and ensure you get a maximum ROI.

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Aktie Now is part of Co.Aktion. Learn more about our Hub →

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