Unlock frictionless, scalable customer support with our end-to-end Zendesk & CX services

From starter implementation to full optimization, we help you elevate your customer experience and provide efficient, omnichannel customer service with Zendesk.

Transform your customer experience

Go from A to Zendesk.

Best-in-class solutions for every customer journey.

Here are just some of the reasons more than 300 businesses have chosen Aktie Now as their Zendesk Partner.

End-to-End Zendesk Services

Are you just getting started with Zendesk? Dealing with a complex integration? Looking for an on-call Zendesk Admin? Whatever you need, our services can help you get there.

Advanced Technical Support

Unlike other partners, Zendesk is all we do. Our deep knowledge of the platform allows us to identify and implement efficient, scalable solutions for even the most complex challenges.

Value-driven Partnerships

We help you make the most of your Zendesk investment by increasing efficiency and improving your team’s performance. As a global Premier Zendesk Partner, we offer superior services for unbeatable value.

Commitment to Quality

We’re more than a technology partner. Our holistic, consultative approach goes beyond quick fixes. Our mission is to set you up with a solution that benefits your agents and your customers.

Go from A to Zendesk With Aktie Now

Get Started with Zendesk

  • Zendesk Licenses
  • Express Implementation
  • Customized Implementation
  • Data Migration
  • Training and Support

Level up your Zendesk

  • Customization and Performance Boost
  • Integrations and Automation
  • Chatbot Implementation

Achieve CX Excellence

  • Customer Journey Design and CX Consulting
  • Managed Services – Zendesk Maintenance and Monitoring
  • Zendesk Guide Design

Zendesk for Retail & E-commerce

Our customized Zendesk services for retail and e-commerce help you automate repetitive tasks, boost agent productivity, enhance self-service support, and drive increased customer satisfaction.

Trusted By…

A Proven Leader in Zendesk Support

Years of Experience

Completed Project Hours

Satisfied Clients

Final Customers Impacted

Countries Serviced

  • Critical Zone 100% 100%
  • Improvement Zone 100% 100%
  • Quality Zone 100% 100%
  • Excellence Zone 90% 90%

*Source: Survey conducted with managed service and support customers in July 2021.

Real Results From Our Solutions

Awards & Recognitions

Zendesk Partner of the Year 2021 (LATAM)

Zendesk Sunshine Conversations Partner of the Year 2020

Monday.com Fastest Growing Partner of the Year 2021

Our Technology Partners

Our partners’ solutions integrate seamlessly with Zendesk to enhance your results and increase value.

Zendesk is the champion of Customer Experience and one of the largest service-first CRM companies in the world.

Droz is our proprietary solution that connects automated chatbot service and customer satisfaction management to your CRM.

Import2 is the one-click data migration software that allows you to quickly transfer customer and ticket data to Zendesk and other platforms. No technical skills needed!

Are you ready to transform your customer experience?

Schedule a free consultation to learn how Aktie Now
can help you reach your CX goals.

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© Aktie Now Serviços
Tecnológicos e Empresariais LTDA 2022

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